CUSTOMS BROKERAGE SUPERVISOR
Posted 2 months agoVietnam, Vietnam
Job DescriptionManage and oversee customs brokerage and trucking operations, ensuring regulatory compliance, operational efficiency, and high-quality service.Handle customs declarations and trucking shipments, particularly cross-border and bonded cargo, while leading and developing the customs team.Provide…
Job Description
Manage and oversee customs brokerage and trucking operations, ensuring regulatory compliance, operational efficiency, and high-quality service.
Handle customs declarations and trucking shipments, particularly cross-border and bonded cargo, while leading and developing the customs team.
Provide expert guidance to customers and internal teams on customs procedures, especially for EPE, FDI, and manufacturing companies operating in Vietnam.
Manage and directly handle import/export and cross-border customs declarations via ECUS/VNACCS.
Oversee customs clearance for trucking and bonded shipments at major border gates such as Huu Nghi, Lao Cai, Mong Cai, and Noi Bai.
Ensure accurate HS code classification, duty calculation, and application of preferential tariffs under FTAs.
Keep up to date with customs regulations, laws, decrees, and circulars to provide accurate advice.
Lead customs and trucking projects between Vietnam, China, and other regional markets.
Advise customers on suitable customs procedures, including temporary import/export, bonded goods, and EPE-related processes.
Support new EPE/FDI customers with production facility registration, inspection location setup, inspection codes, and relevant licenses/permits.
Advise customers on import procedures for new commodities, including products requiring testing, MOIT/MOH certificates, or quality conformity registration.
Coordinate with customs authorities and relevant regulatory agencies to clarify procedures and resolve issues.
Lead, manage, and coach the customs and trucking team in line with the company’s cross-border logistics strategy.
Take responsibility for customs-trucking projects from planning through implementation.
Ensure service quality, operational efficiency, and compliance with company standards.
Develop training programs to enhance team capabilities and professional development.
Manage customs brokers, trucking suppliers, and subcontractors to ensure service quality, cost effectiveness, and performance.
Coordinate with overseas agents and logistics partners on customs and trucking projects.
Work with Sales and Management teams in meetings with customers and vendors to discuss customs procedures, costs, and logistics solutions.
Support bidding, pricing, and customer onboarding by providing accurate customs and procedural guidance.
Prepare monthly reports for the Branch Manager and Managing Director covering declaration volumes, accuracy, vendor performance, operational issues, and improvement plans.
Requirements
Bachelor’s degree in Logistics, International Business, Customs, Supply Chain Management, or a related field.
Mandatory customs brokerage license.
At least 5 years of experience in customs brokerage, with a minimum of 2 years in a supervisory or team leadership position.
Strong expertise in ECUS/VNACCS and hands-on experience in customs declarations.
In-depth knowledge of Vietnam customs procedures, particularly EPE, bonded warehouse, and FDI-related processes.
Experience in cross-border trucking and logistics operations is highly preferred.
Strong communication, problem-solving, organizational, and attention-to-detail skills.
Proficient in both Vietnamese and English; Chinese language skills are an advantage.
Benefits
Salary: negotiate
Working hours: Monday- Friday + Saturday (online working if any)
Phone allowance: VND 200,000/month
Premium health insurance
Candidates interested in this opportunity are welcome to contact Ms. Yen:
Email: ngocyen@cnk-consulting.com.vn
Tel/Zalo: 0399 319 360
We appreciate all applications; however, only shortlisted candidates will be contacted for the next stage of the recruitment process.